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Return Policy

If you are not entirely satisfied with your purchase, we are here to help.

You have a full 15 calendar days to return an item from the date you received it.

If past the 15 calendar day window, a 5% re-stocking fee of each item will be applied.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging with hang tags attached.

Your item needs to have the receipt or proof of purchase.

Returned item(s) value will be used for store credit or exchange.

FINAL SALE items are final, return policy does not apply.

 

Return your item to:

Charm Creations

533 Bergen St.

Harrison, NJ 07029

email: nycharm@gmail.com

Telephone:  800-577-4287